Wednesday, January 30, 2008

Canon Customer Service

Wow! I just have to tell you about my experience with Canon Customer Service. At Christmas, my every day camera broke. I opened it up, turned it on, and all I got was a black screen. The view finder wouldn't show any image. My camera was a Powershot S1 IS. After looking on the internet, I found a known problem with how the camera was manufactured. It didn't matter how long you had your camera or if it was out of warranty they would fix this problem. I called Canon and sure enough they verified I had the problem. They sent me a shipping label to send them my camera (I didn't even have to pay to have it shipped to them!) They sent me a confirmation that they received my camera and indeed it did have this problem and they would be repairing it and shipping it back to me in 7 business days. Well, 2 days ago, Fed-ex started trying to deliver my package...they required a direct signature and id so they just couldn't leave it at my door. I ended up picking it up myself because we kept missing each other. ANYWAY.....after opening the box to check to see if my camera was indeed repaired correctly I got a huge suprise. They didn't have the part to fix my camera so instead they REPLACED....no kidding.... REPLACED by 4 year old camera with a brand new Powershot S5 IS...WooooHoooo!
Holy cow!!!!!! I'm so totally excited....it's better than my regular camera and I have a new warranty! I've never experienced such great customer service!

Saturday, January 19, 2008

Spelling Bee





Mackinzi was a participant in her school's Spelling Bee representing 4th grade. Each grade (3 - 8) had 2 class participants. She was out 5th on the word "bridge". She said "j" first instead of "g" and quickly corrected herself but you can't mis-state any part. We were very proud of her. The overall winner was an 8th grader (no surprise) and the 2nd place winner was a 6th grader (again, no suprise).

Sunday, January 6, 2008

Christmas Scrapbook Pages





I thought you might like to see my latest and greatest pages. I'm now finished with my Christmas pictures.

Credits:
Page Elements and Papers: Kay Miller Designs - Jingle All the Way
Decorating the Tree: Template 91 by Andrea Gold
Christmas Morning: Template "Winter" by Brittney @britt-ish designs